1. Who we are
SolidCrest Perception Lab (“we”, “us”, “our”) provides e-learning courses focused on positive perception and cognitive reframing.
2. Data we collect
- Account data: name, email, password hash.
- Learning activity: module completions, reflection text you choose to save.
- Purchase records: course IDs, prices, and timestamps.
- Technical data: device type, approximate region, and cookies necessary for session management.
3. How we use data
- Provide and personalize course access.
- Improve course content via aggregated analytics.
- Send service messages (e.g., access links, receipts).
- Respond to support requests.
4. Legal bases
We process data to perform a contract with you, with your consent (where required), and for our legitimate interests in improving services.
5. Sharing
We do not sell your personal data. We share only with vetted subprocessors providing hosting, payments, email delivery, and analytics, bound by confidentiality agreements.
6. Retention
We retain account and purchase data as long as needed to provide services and meet legal requirements. You can ask us to delete your account at any time.
7. Cookies
We use strictly necessary cookies for login and preferences (like theme). Analytics cookies, if enabled, are optional and disclosed in the cookie banner.
8. Your rights
Depending on your region, you may request access, correction, deletion, restriction, portability, and objection. Contact [email protected] to exercise rights.
9. Security
We use encryption in transit, role-based access, and routine audits. No internet service is perfectly secure, but we work to reduce risk materially.
10. International transfers
When data leaves your region, we rely on appropriate safeguards such as standard contractual clauses.
11. Children
Our services are for users 16+ unless a local law sets a higher age. We do not knowingly collect data from children below the applicable age.
12. Contact
Email: [email protected] • Phone: +1 (415) 915-2043
13. Changes to this policy
We update this policy when needed. We will notify you of significant changes via email or in-app notice.
Effective date: 2026-01-01